CUSTOMER SUPPORT & ORDER HELP
Need help with an order, sizing question, or a 30-day damaged/misprinted item replacement? Our team responds within 24–48 business hours.
Direct Email Support
Email us anytime with your order number or question. We reply within 1–2 business days.
contact@thatbrownnerd.com →Production & Tracking
Every item is custom-printed on demand via Printful in 2–5 business days. Live tracking is emailed automatically as soon as your package ships.
Free Shipping on Orders $50+30-Day Defect Guarantee
If any item arrives damaged, defective, or misprinted, send us a photo within 30 days for a 100% free replacement or full refund.
View Full Return Policy →Send a Support Message
Submit your inquiry below or email contact@thatbrownnerd.com directly.
Quick Apparel Size Guide
Our tees and hoodies use heavyweight streetwear blanks that fit true-to-size with a modern relaxed drape. Order your normal size for a regular streetwear fit, or size up 1 for an oversized Tokyo silhouette.
| Size | Tee Chest | Hoodie Chest | Length |
|---|---|---|---|
| XS | — | 39″ | 26.0″ |
| S | 43″ | 42″ | 27.0″–27.8″ |
| M | 45.5″ | 45″ | 28.0″–28.7″ |
| L | 48″ | 48″ | 29.0″–29.5″ |
| XL | 50.5″ | 51″ | 30.0″–30.3″ |
| 2XL | 53.5″ | 54″ | 31.0″–31.1″ |
| 3XL | — | 57″ | 32.0″ |